We aim to dispatch all standard orders within 5 working days at the latest, Custom orders dispatch within 20 working days. If we cannot meet this aim, we will notify you by email as soon as possible.
We ship to the UK using Royal Mail First Class to a maximum of 20Kg. European and worldwide orders are shipped using Royal Mail Airmail Service. For multiple or high value items we will use Royal Mail Signed For Services which provide some tracking information. Royal Mail aims to deliver UK first class packages on the next working day. Airmail to Western Europe is typically 5 days, Eastern Europe 7 days and rest of world varies up to 14 days – all from day following postage.
Royal Mail UK Special Delivery guarantees delivery the next day and is available at extra cost. The customer must email separately to firstname.lastname@example.org requesting this service.
To find the shipping costs for your item select your destination in the drop down menu on the shopping cart page and click on ‘recalculate’. This will automatically insert our shipping charges. If you have purchased more than one item the shipping charges are automatically discounted. From time to time, there will be promotions on shipping charges and these will be shown on the website and automatically included on the shopping cart page when you insert the appropriate voucher code.